cope

Overview

The client is a growing E-bike manufacturer that sells their products across multiple platforms, including Amazon, Home Depot, and their own independent online store. Their E-bikes are medium-to-large, measuring around 55x10x27 inches and weighing approximately 65 lbs. Given the nature of the product, which includes lithium batteries, the client needed a logistics partner capable of handling hazardous materials and large, bulky items for cross-border e-commerce.

Industry E-bike manufacturer
products 55x10x27 65lbs
Product Features Large battery-powered products
Product Value HIgh

COPE's Tailored Solution for Large, Battery-Powered Products

Challenges Faced by the Client

COPE's Solution

Challenges Faced by the Client

Hazardous Materials Handling

Lithium batteries, which power the E-bikes, are classified as dangerous goods. This adds complexity to the logistics process due to strict international regulations on the storage, packaging, and transport of such items.

Product Packaging Compliance

The client needed to ensure that the packaging was both safe and compliant with transportation standards. Improper packaging could lead to delays, damage to the product, or even fines for non-compliance with regulatory requirements.

Customized Support

The client sought a partner that could provide specialized services, including consultation on external packaging and product labeling, as well as access to testing services to verify that the packaging could withstand transit without causing damage to the product.

COPE's Solution

Certified Warehousing for Hazardous Materials

COPE’s warehouses are certified to store and handle hazardous materials like lithium batteries. This ensures the E-bikes are stored safely, adhering to all necessary international regulations for dangerous goods. COPE’s team of experts is also available to consult on the safe storage and handling of such products.

Packaging and Compliance Consultation

COPE offers add-on services for packaging consultation, ensuring that the client’s shipments meet all regulatory requirements. For products with uncertain packaging, COPE provides access to testing labs that assess the strength and integrity of the packaging, ensuring it can safely house and transport the E-bikes without causing internal product damage.

Efficient Last-Mile Delivery Solutions:

COPE’s partnership with major carriers like FedEx and UPS allows it to offer a variety of last-mile delivery options. The system is designed to balance speed and cost, providing the client with flexible delivery solutions to meet customer expectations while keeping costs competitive. Whether delivering to customers in urban or remote areas, COPE ensures that every package arrives on time.

Real-Time Channel Matching System

COPE’s proprietary logistics platform provides an intelligent channel-matching system, helping the client automatically select the fastest or most cost-effective delivery options based on the size and weight of the packages. This feature ensures that the client can consistently choose the best shipping method for each order.

Results and Benefits

This case study showcases COPE's unique capabilities in handling dangerous goods and bulky items, highlighting its packaging and compliance consulting services and optimized end-of-life distribution solutions, making COPE the ideal partner for customers with logistics needs for bulky and complex products.

Legal

Compliance with Regulations

Through COPE’s consultation services and certified hazardous materials handling, the client met all international regulatory requirements, minimizing the risk of delays or penalties.

25%

Cost Savings

Using COPE's smart channels, client slashed shipping costs by 25% without service drop.

30%

Improved Delivery Times

COPE's last-mile solutions cut delivery times by 30%, boosting customer satisfaction.

100%

Scalability

COPE's tailored logistics let client scale multi-platform ops, expand market reach, easing intl. shipping complexities.